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AC Infinity
We believe in value for money- products should act smarter and do more in order to be worth your time. Since our inception, our design team has closely collaborated with leading figures in the tech world in order to produce better products.
Grow Tents
We’re proud to be supplying the best Indoor Grow Tents throughout New Zealand. Our indoor grow tents come in many shapes and sizes allowing for easy placement and setting up
grow lights
We have specialized in the design, manufacturing, and supply of Indoor LED Grow Lights since 2016. We provide clients with the very best in LED Grow Light Technology to improve their indoor growth
grow kits
Designed for all indoor growing enthusiasts, Herbal House Grow Kits include everything you need to propagate, veg and blossom whatever you’re looking to grow by creating the ideal environments, ensuring prosperous and vigorous plant growth
ventilation
Ventilation is vitally important in hydroponic plant growth. It’s as important as our LED grow lights, nutrients, and grow tents. Ventilation sparks the essential photosynthesis process that plants need to grow, so you’ve got to get it right. With our ventilation packages, you will
Nutrients
Nutrients are the essential building blocks of life for your hydroponic plants. But knowing what to feed your plants can seem a little daunting, especially if you’re new togeneral hydroponics.
Grow accessories
Your Herbal House Grow Tent isn't complete without a few grow tent accessories! From Trimmers to Trellis and everything inbetween.
We're here to help, get in touch with us now if you have any questions or just want to yarn about growing.
Contact Us
We understand that there may come a time where you have had issues with a product and need to return it to us. We want to make the returns process as simple and easy as possible for you.
Returns
Our Goods come with guarantees because we know it's quality. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
A major failure is when the item:
has a problem that would have stopped you from buying the item if you had known about it;is unsafe;is significantly different from the sample or description;does not do what we said it would, or what you asked for and cannot be easily fixed.
If the problem is not major, we will either replace the item or repair it within a reasonable time.
If you believe your item has a fault, please contact us directly. We may need to send the product to the manufacturer for inspection to determine if it qualifies for a replacement, refund, or repair.
Important: If the product is found to be undamaged or if it has been damaged due to improper use, Herbal House reserves the right to refuse any refund, exchange, or repair.
We offer a 7-day return window as a gesture of goodwill. To qualify for a return, the item must be unopened and unused. Please note:
You will be responsible for the return shipping cost.
A restocking fee will apply to the return.
The original courier fee for shipping the item to you will be deducted from the refund amount.
Items returned within the 7-day period will be eligible for store credit.
Minor issues will be addressed with a repair or replacement.
If an item is assessed and found undamaged or improperly used, no refund or exchange will be provided.
A 7-day return window applies for unopened and unused items, with return shipping costs, a restocking fee, and the original courier fee deducted from the refund.
Returns within the 7-day period will result in store credit.
We care about your experience with us and aim to resolve any issues promptly and fairly. Thank you for choosing Herbal House.