" Reviews from our happy customers | Herbal House NZ

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Herbal House Customer Reviews

Over 1,000 5-star ratings on our website from genuine customers and 250 + review on Google by verified users.

Product Quality

Customer Service

Warranty Process

Delivery Process

Herbal House Customer Reviews

Over 1,000 5-star ratings on our website from genuine customers and 250 + review on Google by verified users.

Over30,000Happy Customers and Counting

Based on 5394 reviews
98%
(5294)
1%
(69)
0%
(24)
0%
(2)
0%
(5)
No worries

Over night delivery and a good quality product. This place has my business

Dropped Out

Applied to reservoir went cloudy even with repeat agitation, checked later on had solidified to a powder on the bottom, this of course means it has "dropped out" of the nutrient and unavailable to plants

A
4Seasons HELIOS 480X LED Grow Light
Anaru R. (Auckland, NZ)
Topnotch

Couldn't be more happier ☺️

Brilliant 👌🏼

Perfect for that person who doesn't have alot of space but needs somewhere safe to grow.

K
Coco Coir Brick 75L
Kris (Auckland, NZ)
Great value and versatile

Great for the garden, and if you have indoor cats, it's a cheaper form of kitty litter.

Fan

Great fan.Good price, Fast delivery. Highly recommend to all.AA+++++

J
6th Year Extended Warranty
John (Auckland, NZ)
More good stuff for me please

I had a great warranty experience with my main light earlier this year. They sent me a new one straight away with a paid for return courier ticket for the old one. I'm buying extra of that kind of cover please :)
FYI the dimmer dial stopped dimming regardless of position, gave me 100! - TOO MUCH! TOO MUCH!

Second bottle

PRO TIPS: buy a pH pen first, then use the reward points to get nutrients. Plain white vinegar is great for pH down - you will probably need it. Watch the YT video and you'll see how.

Experiment for improvements

I read the previous review and tried mounting through canvas for a week. I found they stayed fine through one layer. Where there is extra thickness like a window - then not so well. They stick really well to tent poles. I've mounted mine between my LED bars. I screwed the removable metal bar into short spans of wood. The timer is easy to use, the cabling is good for my 1.2x1.2 tent.

L
Vivosun Bubble Bags, 18L 4 Bag
Lance B. (Auckland, NZ)
Bubble Bags

Worked as intended

So easy to use!

Well I have my first load of compost cooking in the green chamber. I have high hopes.
Assembly took some figuring out but we did it.
I like that it's vermin-proof, fun to mix by tumbling the chamber, easy to access and to off-load the completed compost.

Cloudlab 642 Grow Tent

Delivery was prompt and the tent is superb. Packaging was well executed to prevent damage to components. Instructions and labelling of parts best I've seen. The frame is top quality and much stronger than necessary to support all equipment. The tent itself is beautifully made with well-thought-out attention to detail. Light retention is excellent.

W
CANNA PK 13-14
Westport D. (Christchurch, NZ)
Bloomin' boosted

First time using PK 13-14 and I'm impressed - It actually does what it claims to.
Using at 1.5ml per litre with the top rate of Goliath super bloom from week 4 - 8, so far, and there's been no nutrient burn or over feeding problems I can see.
Will definitely be adding it to my blooming regiment going forward.

The Eyelets

Excellent quality as is expected from Herbal House, the eyelets are a great innovation, no more poking holes in the pot wall for LST tiedowns. The fabric is denser than previous pots and the larger size makes them a good buy.

AAWESOME lightlight

Very powerful light. Jumped in boots and all and cranked it up to hundy. Have turned down to 60% now and my girls are much happier ☺️

M
Aqua one Moray Pump 480
Mark H. (Nelson, NZ)
Great value for money

Good quality pump, good value for money.
I have other Aqua One pumps that have been running for years with no issues.
Like everything you buy, if you buy very cheap you’ll regret it when it breaks down.
Once again, great service from “ the Mat’s”

C
4Seasons HELIOS 480X LED Grow Light
ClivC.B.C.B.e B. (Auckland, NZ)
Performance Plus

The Helios 480X is a fine example of the top quality horticultural equipment from Herbal House. The specifications and build quality are industry leading at a price that cannot be beaten, , along with an unbeaten price poit and 5 year wattanty there is no rival on the market. All this along with free delivery and excellent customer service I'm a returning customer. Keep doing what you do guys, awesome.

Great product Seasons

Shipping was very efficient, plants are loving their new light 👍

AV Receiver running nice and cool now

I'm running two of these fans on top of my AV receiver in a cabinet and its running nice and cool now. Great service from Herbal House, the incorrect model was shipped initially - but this was resolved super quick and made really easy with return courier arranged seamlessly. Thanks to Matt for sorting this out, great product and great service.

D
150mm AC INFINITY Cloudline T6-Series
Dhavalkumar M. (Hamilton, NZ)
Excellent as Bathroom ventilation fan

Had an electrician install as an inline bathroom ventilation fan, in conjunction with a main extractor fan, due to the wall outlet being too far away for the bathroom extractor fan to push air on its own. Now don't have to worry about running main extractor fan for a while after having shower, or wife and kids not turning main fan on. This one is always on keeping bathroom dry. Have set up the humidity sensor above door next to shower cubical and have setup automation as in the pictures. Works like a treat. Though on wet days, have to set RH trigger to 80% which is easy as from the app or the controller which is installed on bathroom wall. Really like the App which is very intelligent and lets complete control of the fan whichever way you like.
I even told my electrician who came to install ventilation that only if this controller supported atleast 2 humidity & temperature probes, I'd have made my custom ventilation system using a 200mm fan.

Lights for Propagation Tent

Excellent lighting though slightly disappointed in that had hoped to utilize the ability of moving lights about given the stated magnetic function. However, the magnets are not strong enough to hold lights through cloth. Have ended up fastening to corner poles of propagation tent.

A New Addition

Looks good and have populated with some new picked out seedlings so hopefully will justify purchase.

M
CLONEX Root Gel | Yates
MIKE M. (Auckland, NZ)
Something New

Have always used powder for this task so Gel is something new for us. Have used it the other day and certainly adheres better than powder. Time will tell

Brilliant 👌🏼

Perfect light for my needs. Very happy little ladies 🌱🌿🪴

M
Hydroponic Kit
Mark H. (Nelson, NZ)
Great value for money

I was looking for an additional setup for some veggies and bought this.
It is a very adaptable kit, with more than enough parts to make loads of different configurations.
Easy to fit together.
I glued the connections and have no leaks.
The tape is to hold the channel onto the homemade frame.
Even the pump that is supplied with it appears faultless.
Thanks again.