FAQ – Herbal House

Who Are We?

We are a team of gardening enthusiasts located in the heart of Auckland, a diverse team with expertise ranging from general landscaping to electrical engineering. We have done our absolute best to provide genuine quality products at pricing that won't send you bankrupt. We are friendly and aim to go the extra mile to meet your needs anytime of day or night.

How Long Will Delivery Take?

All purchases are sent with track n trace and as majority of our products are stored in our Auckland warehouse we aim to have your goods show up to your desired address with 3 - 5 days and for the limited stock currently held in our overseas warehouse, delivery time will be within two weeks of the purchase date.

Can I Request Tailored Packages?

Yes you certainly can, we have had many customers contact us in the hope of tailoring their own specific packages, if this is what you are after simply send us an email on our contact page and we will do our best to get back to you within a few hours.

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